Eco-Friendly Cork A5 Notebook

Order Processing

• Orders are processed within 1–2 business days (Mon–Fri, excluding U.S. federal holidays)
• Tracking information will be emailed once the order is shipped

Shipping Areas

• We ship within the United States only (48 contiguous states, Alaska & Hawaii)
• We do not ship to U.S. territories, APO/FPO/DPO addresses, remote or restricted-access areas, or unsupported P.O. Boxes
• Orders to unsupported locations may be canceled and refunded

Shipping Time & Cost

• Continental U.S.: 5–10 business days — $4.99
• Alaska & Hawaii: 10–15 business days — $4.99
• Free Standard Shipping on orders $20+ (before tax)

Notes

• Delivery times are estimates and not guaranteed
• Shipping fees are non-refundable once shipped

Eligible Returns

• Defective items
• Items damaged during shipping
• Incorrect items received

Conditions

• Requests must be submitted within 30 days of delivery
• Valid proof of purchase and clear photos are required
• Return approval is required before sending any item back

Non-Eligible Returns

• Items in normal condition
• Incorrect orders placed by the customer
• Requests made after 30 days
• Unauthorized returns

Refunds

• Refunds are processed within 5–7 business days after inspection
• Issued to the original payment method
• No restocking fees
• Return shipping costs for approved defective, damaged, or incorrect items will be reimbursed

Need Help?
service@bingchenge.com